Please review the information below before choosing your experience, session date and time.
All bookings are final and non-refundable. Not all bookings are eligible for rescheduling. Rescheduling is only permitted when the requirements of our Rescheduling & Refund Policy are met, including the applicable notice periods and restrictions. Fees may apply. Where rescheduling is permitted, each booking may be rescheduled once only.
Infants and toddlers are not permitted. Children under 8 are generally not permitted.
For children nearing 8 years of age, a parent or guardian may contact us before making a
booking to request approval.
Outside cat treats, cat food and human food must not be brought in to feed our cats. Only cat food supplied by us may be given to our cats.
Please respect our cats by following our house rules. Running, chasing, rough handling and waking sleeping cats are not permitted. Guests must also remove their shoes before entering the cat lounge.
Please arrive 10 minutes before your session. Late arrivals cannot be guaranteed additional time.
Outside food and drinks are not permitted. Drinks purchased from Cat Cafe Melbourne are welcome inside the lounge.
Our downstairs cat lounge is accessible for many wheelchair users, although space is limited. Our customer toilet is located upstairs. Please note that we do not accept Companion Cards.
Have a question? Our FAQs answer that most common questions before your visit.
